Privacy Policy
Effective Date: 11th October 2024
1. Introduction
Welcome to Forever Flames Limited (“we,” “our,” “us”). This Privacy Policy explains how we
collect, use, disclose, and safeguard your information when you visit our website
Foreverflames.co.uk, and use our services through WooCommerce. By accessing our site, you
agree to this Privacy Policy. If you do not agree with the terms of this privacy policy, please do
not access the site.
2. Information
We Collect We collect information from you when you register on our site, place an order,
subscribe to our newsletter, leave a review, or enter information on our site.
- Personal Data: Name, email address, phone number, billing address, shipping address, payment information.
- Technical Data: IP address, browser type, operating system, referring URLs, device information.
- Usage Data: Information about how you use our site and services.
- Review Data: Any information you include in the public reviews you post on our site.
3. How We Use Your Information
We use the information we collect in the following ways:
- To process transactions and manage orders.
- To personalize user experience and respond to customer service requests.
- To improve our website and services.
- To send periodic emails regarding your order or other products and services.
- To add your email address to our mailing list for updates, promotions, and newsletters. You can unsubscribe at any time
- To display public reviews on our site.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable
Information unless we provide users with advance notice. This does not include website hosting
partners and other parties who assist us in operating our website, conducting our business, or
serving our users, so long as those parties agree to keep this information confidential. We may
also release information when its release is appropriate to comply with the law, enforce our site
policies, or protect ours or others’ rights, property or safety.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal
information. Your personal information is contained behind secured networks and is only
accessible by a limited number of persons who have special access rights to such systems, and
are required to keep the information confidential.
6. Cookies
We use cookies to understand and save your preferences for future visits and compile
aggregate data about site traffic and site interaction so that we can offer better site experiences
and tools in the future. You can choose to have your computer warn you each time a cookie is
being sent, or you can choose to turn off all cookies. If you disable cookies, some features may
be disabled.
7. Third-Party Links
Occasionally, at our discretion, we may include or offer third-party products or services on our
website. These third-party sites have separate and independent privacy policies. We therefore
have no responsibility or liability for the content and activities of these linked sites.
8. User Reviews
By submitting a review on our site, you agree that the review will be publicly visible. We reserve
the right to moderate, edit, or remove reviews at our discretion.
9. Changes to This Privacy Policy
We reserve the right to update this privacy policy at any time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at: support@foreverflames.co.uk